The American Arbitration Association (AAA),
is a not-for-profit organization with offices throughout the U.S. AAA
has a long history and experience in the field of alternative dispute
resolution, providing services to individuals and organizations who wish
to resolve conflicts out of court.
The AAA role in the dispute resolution process is to administer
cases, from filing to closing. The AAA provides administrative services
in the U.S., as well as abroad through its International Centre for Dispute Resolution (ICDR).
The AAA's and ICDR's administrative services include assisting in the
appointment of mediators and arbitrators, setting hearings, and
providing users with information on dispute resolution options,
including settlement through mediation. Ultimately, the AAA aims to move
cases through arbitration or mediation in a fair and impartial manner
until completion.
Additional AAA services include the design and development of
alternative dispute resolution (ADR) systems for corporations, unions,
government agencies, law firms, and the courts. The Association also
provides elections services as well as education, training, and
publications for those seeking a broader or deeper understanding of
alternative dispute resolution.
Established in 1996 as the global component of the American
Arbitration Association, the International Centre for Dispute Resolution
(ICDR) provides conflict-management services in more than 80 countries
with a staff fluent in 12 languages. Through a worldwide panel of
hundreds of independent arbitrators and mediators and global cooperative
agreements for hearing-room access, the ICDR provides a flexible,
party-centered process over a broad range of industries and geopolitical
issues.
The ICDR's administrative services include assisting in the
appointment of mediators and arbitrators, setting hearings, and
providing users with information on dispute resolution options,
including settlement through mediation. Ultimately, the ICDR aims to
move cases through arbitration or mediation in a fair and impartial
manner until completion.